As our newest client we want to
set you up for success. This
page is designed to provide you
all of the information you need.
The goal of this process is to provide you with information you need, gather information we need, as well as inform you of our billing process.
Your account manager
will be Sophie.
How To Contact Us
Email us email@example.com for anything:
1.) Send in email - anything
2.) We understand that good communication is key to our partnership. That is why your account manager aims to respond to all email inquiries within a 24 hour period during working hours.
Or you can contact us at: (216) 635-9636
Our Business Hours
Monday - Friday
8:30 am - 5:00 pm
New Year's Day
Martin Luther King, Jr. Day
3rd Monday in January
3rd Monday in February
Last Monday in May
First Monday in September
Second Monday in October
Thanksgiving Day + Day After
Fourth Thursday in November & subsequent Friday
As a retainer client you'll be billed once per month - on your agreed upon day of the month. We'll provide a report of how each minute was spent along with all the rest of your custom reporting.
As an hourly client, you'll receive an invoice at the beginning of each month along with a detailed report of how each minute was spent.