Welcome
To Gapstow
As our newest client we want to
set you up for success. This
page is designed to provide you
all of the information you need.
The goal of this process is to provide you with information you need, gather information we need, as well as inform you of our billing process.
Your account manager
will be Sophie.
How To Contact Us
Email us partner@gapstow.com for anything:
1.) Send in email - anything
2.) We understand that good communication is key to our partnership. That is why your account manager aims to respond to all email inquiries within a 24 hour period during working hours.
Or you can contact us at: (216) 635-9636
Our Business Hours
Monday - Friday
8:30 am - 5:00 pm
New Year's Day
January 1st
Martin Luther King, Jr. Day
3rd Monday in January
President's Day
3rd Monday in February
Memorial Day
Last Monday in May
Independence Day
July 4th
Labor Day
First Monday in September
Columbus Day
Second Monday in October
Veteran's Day
November 11
Thanksgiving Day + Day After
Fourth Thursday in November & subsequent Friday
Christmas Day
December 25th
Billing
Gapstow offers several different pricing packages to allow our clients the perfect fit for their circumstances.
Retainer Clients
As a retainer client you'll be billed once per month - on your agreed upon day of the month. We'll provide a report of how each minute was spent along with all the rest of your custom reporting.
Hourly Client
As an hourly client, you'll receive an invoice at the beginning of each month along with a detailed report of how each minute was spent.
