Give your email marketing the boost it needs to drive revenue

When it comes to enhancing your customer interactions, our first thought is email marketing, and Klaviyo does it best! With it's data first platform you can send targeted, personalized messages to each customer. It offers intelligent marketing automations you can't find anywhere else.

Extend your digital reach, with Klaviyo

Harness data-driven power combined with stunning design to ensure your message hits its target and leaves a lasting impression with the leading email marketing solution for eCommerce brands

Deliver smarter, standout emails that drive revenue

Klaviyo's AI and robust reporting drive exceptional email marketing. With features like tailored product recommendations, AI-generated content, optimized campaigns and industry insights it's easy to see why it has an average ROI of 63x.

Keep your customers engaged

Maintain your customer engagement through multiple channels, utilizing email, SMS and mobile push notifications. Your brand will be front and center, fostering a lasting relationship and encouraging repeat business.

Unlock your growth potential

With Klaviyo's comprehensive toolkit you will have the visibility to see your performance across channels, compare your business against industry benchmarks, and make those data-driven improvements necessary to fuel your ongoing success.

Case Study:

114x ROI: Harney & Sons' Klaviyo CRM Win

In Q4 2024—Harney & Sons’ first full quarter using four integrated Klaviyo products—the brand achieved a 114x return on investment, driven by sharp improvements in email performance: 13% year-over-year increase in revenue per email recipient 34% year-over-year increase in click rate on flow emails Harney & Sons, a family-owned tea brand founded in 1983, offers over 300 tea varieties and operates a growing DTC and B2B business. Now run by the second and third generation of Harneys, the company reaches customers globally through its eCommerce store, a network of distributors in over 50 countries, and two tea shops on the East Coast.

Klaviyo

The Challenge:

Before expanding their use of Klaviyo, Harney & Sons struggled with a fragmented CRM. Their SMS efforts with Attentive lacked targeting, loyalty and review tools didn’t integrate well, and unsubscribed customers still received emails. Even outsourced analytics produced static reports that were hard to act on. “We need to communicate meaningfully and reward our customers that keep coming back,” said Director of Marketing Emeric Harney. To do that, they needed a unified, flexible retention stack.

The Results:

Harney & Sons consolidated their retention tools into Klaviyo, solving the challenges caused by a fragmented tech stack. With Klaviyo SMS and Nosto, they could finally target un-cookied mobile web visitors for SMS signups. Klaviyo Reviews made it easy to showcase customer feedback in emails and on Shopify, while integrations with Rise and Recharge brought loyalty and subscription automations into one place—ensuring their subscriber list remained a reliable source of truth. Adding Klaviyo’s Marketing Analytics allowed the team to segment customers with precision, drive a 21% lift in AOV through targeted re-engagement, and launch personalized flows that reduced churn. With higher-performing campaigns and fewer technical headaches, Harney & Sons is now exploring ways to use Klaviyo even more broadly, including as a full-service CRM for both marketing and customer support.

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“Taking care of customers that have been close to us for so long is why we’re still in business. We need to communicate meaningfully and reward our customers that keep coming back.”

- Emeric Harney, Director of Marketing

Articles About This Partner

Smart Segmentation, Smarter Revenue: How Klaviyo Supercharges Shopify Email Marketing

The Klaviyo Feature Shopify Brands Are Underutilizing: Predictive Analytics for Smarter Email & SMS Campaigns

Unlocking Revenue Through Hyper-Segmentation: Why Klaviyo’s Customer Data Layer is a Shopify Game-Changer

How Klaviyo’s Customer Segmentation Tools Help Shopify Brands Drive More Revenue and Reduce Churn

How Klaviyo’s Automated Email & SMS Flows Help Shopify Brands Drive Revenue on Autopilot

Resources

Ready to Partner up?

Gapstow has meticulously curated our short list of partners to hand-select the creme de le creme of the eCommerce industry. If you've decided to work with one of the teams we've partnered with, you've made an excellent decision. If you'd like assistance or additional information along the way, please don't hesitate to reach out - we're happy to chat!

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