Shopify isn’t just an eCommerce platform—it’s a robust ecosystem that enables high-growth brands to scale fast, sell smarter, and adapt to dynamic customer needs. But beyond the basics, many operators aren’t fully utilizing the powerhouse features built directly into Shopify. In this post, we dig into seven deeply valuable Shopify functionalities that mid-market brands (especially those making $5M–$30M in annual revenue) can tap into for operational efficiency, segmentation, and conversion optimization.
If you’re a Director of eCommerce, CMO, or Shopify manager trying to get more from your tech stack, this guide is your blueprint to elevating performance and maximizing ROI.
Shopify Flow is a game-changer for automating repetitive tasks, reducing human error, and freeing up time for strategy. It allows you to create workflows across marketing, inventory, and customer journey tasks—all without writing a single line of code.
Popular use cases include:
With Shopify Flow, efficiency isn’t just about saving time—it’s about streamlining growth at scale.
Shopify Audiences is built to help brands lower acquisition costs by creating intelligent, lookalike audiences for paid campaigns. Available to Shopify Plus merchants, this tool is especially useful in a post-iOS 14.5 world where targeting lost precision.
Benefits for scaling brands include:
It’s a powerful antidote to rising CACs and eroding return on ad spend.
Want to take your brand international? Shopify Markets lets you manage global selling from a unified admin—including localized product pricing, duties and taxes, domains, and translations.
Key features include:
This makes expanding to new locations seamless, while centralizing operations.
For brands with wholesale divisions or selling to retailers, Shopify’s B2B capabilities on Plus offer advanced tools tailored to non-DTC transactions.
These allow you to:
Unlike plug-ins or third-party hacks, these features are natively backed by Shopify’s infrastructure—making them reliable at enterprise scale.
Data isn’t optional for today’s eCommerce leadership—it’s critical. Shopify’s advanced reporting tools (especially for Plus merchants) make it easier to surface real-time KPIs and segment key metrics across products, customers, and behaviors.
Examples of what you can track:
Shopify also allows data exports to BI tools or integration into tools like Google Data Studio or Looker for richer insights.
Explore Shopify’s powerful analytics platform here.If you're on Shopify Plus, Shopify Functions unlock complete control over your checkout experience—without sacrificing security or upgradability.
What Functions allows you to do:
This level of customization used to require heavy development or third-party solutions—now it’s native and scalable.
For brands needing lightning-fast front-ends, or ultra-custom design flexibility, Shopify’s Hydrogen framework opens the door to headless commerce without forfeiting Shopify’s backend simplicity.
Hydrogen is a React-based toolkit that lets you build custom storefronts connected directly to Shopify’s API. Benefits include:
Ready to put these features into action? Here are a few ways to get started:
And of course, continue learning through Shopify's official documentation and developer hub at shopify.com.
If you’re running a mid-market brand hitting new levels of scale, Shopify has the tools to support both your front-end growth and back-end needs. But as powerful as the platform is, many of these features require thoughtful planning and expert integration to deliver ROI.
Gapstow is here to help. Whether you're optimizing for automation, launching B2B functionality, or going headless, our team of Shopify experts can help you turn capability into competitiveness.
Reach out today to get started optimizing your Shopify store with the tools that matter most.