Ongoing Shopify Support

Your Shopify team, without the overhead.

Gapstow’s Ongoing Shopify Support & Management service gives your brand the hands-on help and technical oversight it needs—without the cost or complexity of hiring a full-time team. From routine site updates to backend fixes and Shopify feature rollouts, we keep your store running smoothly, up-to-date, and conversion-ready.

Brands of all sizes benefit from proactive site management, but Gapstow focuses on supporting mid-market brands in the $5–15M revenue range—where internal resources are often stretched thin and technical debt can hinder growth. Our team acts as a true partner, helping you move faster and focus on growth while we handle the day-to-day.

WhO

Benefits?

If your team is constantly behind on updates, struggling with slow developer response times, or missing opportunities to improve your store, you’ll benefit from dedicated Shopify support. Brands that rely on frequent campaigns, product launches, or seasonal updates need a responsive partner to keep the storefront sharp.

This service is ideal for growing DTC brands that need consistent hands-on help—from quick fixes to deeper technical improvements. While the need is universal, Gapstow specializes in supporting brands in the $5–15M range, where internal bandwidth often limits what can get done.

What's

Involved?

Your Shopify team, without the overhead.

  • Priority Access to Shopify Experts
    A dedicated team ready to tackle requests—fast—from bugs to content updates.
  • Theme & App Maintenance
    Keep your storefront healthy with routine updates, app audits, and conflict resolution.
  • New Feature Implementation
    Roll out Shopify’s latest tools, like metaobjects, functions, or checkout customizations.
  • Campaign & Product Launch Support
    On-demand help prepping for sales events, drops, and promotional pushes.
  • Performance Monitoring & Issue Resolution
    Identify and address slowdowns, broken flows, or checkout hiccups before they cost you.
  • Monthly Strategy Touchpoints
    Stay aligned with your growth goals through proactive planning and prioritized roadmapping.