Customer trust is currency in today’s eCommerce landscape—and there’s hardly a more powerful trust signal than authentic, user-generated content. Okendo is redefining the way Shopify brands display reviews, testimonials, photos, and videos to bolster credibility and drive conversions. With premium features tailored to mid-market brands, Okendo gives you the leverage to build social proof at scale. If you’re struggling to improve conversion rates or retention, engaging your community through Okendo might just be your marketing unlock.
In a digital world saturated with choices, your potential customer is looking for reasons to trust you. Third-party validation—especially in the form of user-generated content (UGC)—has become essential to influence purchase decisions. According to Nielsen, 92% of consumers trust recommendations from people they know, and 70% trust opinions posted online from other shoppers. That’s where Okendo comes in.
Okendo enables brands to capture high-quality UGC, including:
This content doesn’t just help sell products—it builds community, increases trust, and provides actionable insights for product development and growth.
One standout feature of Okendo is its support for attribute-based reviews. This means customers don’t just rate a product—they describe who they are, what they purchased, and why it worked (or didn’t) for them.
For example, a review of a shirt might include:
These contextual layers help future customers make confident decisions—especially in high-return industries like apparel and beauty. Brands see reduced return rates and improved satisfaction because shoppers are better matched with the right products the first time.
For Shopify brands in the $5M–$30M range, where reducing return percentages and improving LTV can dramatically move the bottom line, attribute-based reviews are a strategic must-have.
Let’s face it—driving traffic isn’t the challenge anymore. Between paid social, influencer collabs, and SEO efforts, your store is likely attracting plenty of visitors. The real issue? Converting them. A high bounce rate or abandoned cart percentage can destroy your ROAS and marketing efficiency.
Okendo helps bridge that gap by placing UGC exactly where it matters:
With native Shopify integration and a customizable widget builder, Okendo ensures your review content is not only persuasive—it’s beautifully on-brand.
There are dozens of review platforms out there—but discerning brands going from $5M to $30M choose Okendo because it’s flexible, brand-friendly, and performance-focused. Here’s what sets it apart:
Ready to see what the hype is all about? Explore Okendo here.
Okendo is intuitive, but there are a few strategic ways to boost your ROI from day one:
And most importantly—don’t treat UGC as a “set it and forget it” feature. It should evolve with your brand, campaigns, and voice.
Getting started with Okendo is easier than you think:
Whether you DIY it or partner with a Shopify expert, Okendo’s documentation and support team make implementation smooth and scalable.
If you’re ready to elevate your Shopify brand’s customer experience, we’re here to help. Gapstow specializes in setting up and optimizing review platforms like Okendo for performance-focused Shopify merchants. We’ll make sure every attribute, automation, and widget is dialed in for maximum impact.
Contact Gapstow to come out swinging with a high-converting Okendo setup tailored to your brand.